Softcover. Special Issue : Confidence and Satisfaction Improving Police through Research. Contents include : Case Studies - Ubaid-ul Rehman The Hammersmith Initiative: An Example of How to Impact and Improve Public Confidence in Policing; S. Dann and E. Hinchliff - Confidence in Policing: A Hackney Case Study; Beyond Measuring 'How Good a Job' Police Are Doing: The MPS Model of Confidence in Policing; Evidencing a 'Good Practice Model' of Police Communication: The Impact of Local Policing Newsletters on Public Confidence; Surveys in the MPS: a Journey of Change in Understanding and Practice; Please Mind the Gap: Satisfaction with the Police within London; Too Little, Too Late: Assessing Vulnerability; Seen and Not Heard: Young People's Perception of the Police; Opinion Papers - Reflections from a Police Research Unit - An Inside Job; Evidence-Based Policing and Crime Reduction + Book Reviews. Trade size softcover. F. with no creasing to covers.